unicom-complaints.co.uk

Please Note - this site (unicom-complaints.co.uk) is not maintained by Unicom Telecom who are also known as Universal Utilities and Switchingon.  For details of how to make a complaint direct to Unicom Telecom, please visit Unicom's main web site at switchingon.com  OR  visit Unicom's NEW 'complaints and reviews' web site at unicom-complaints.COM

 

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The purpose of this website is to try and bring together the large numbers of people having problems with

Unicom Telecom / Universal Utilities / Switchingon

Our aim is to bring people together and to bring Unicom Telecom to the attention of the various authorities by presenting them with a large number of written complaints from consumers who believe that Unicom's Terms and Conditions, code of practice for sales and their debt collection strategies are unfair.  

We won't be publishing any complaints we receive online and any emails we receive will only be available for the authorities such as Ofcom, Ombudsman Services, Trading Standards etc.  Any communications we might receive from Unicom Telecom / Universal Utilities / Switchingon about this web page will be published online in the News Page

Please send your Unicom Telecom / Universal Utilities experiences to contact@unicom-complaints.co.uk

We would also like to hear from former Unicom Telecom / Universal Utilities staff who left because they disagreed with their business practices.  

Click on links to view a vast collection of links to complaints, comments, reports and reviews about Unicom Telecom / Universal Utilities

 It has to be noted that a large number of comments have been deleted or edited from the various Internet forums and a number of web sites and Face Book pages have been removed after intervention from Unicom Telecom / Universal Utilities  This makes it impossible for potential customers to make an informed decision when much of the information is no longer available. (A number of comments were recently deleted from the Review Centre in the Week Ending 25th October)  Further comments 'edited and deleted' on the MSE Forum 16th Dec 2014

It speaks volumes that one particular thread entitled ‘Can Unicom charge me cancellation fees’ Money Saving Expert has been viewed over an astonishing 68,000 (SIXTY EIGHT THOUSAND)  times to date (18th December 2014) and rises daily.  

 We have set up a 'support group' where people having problems with Unicom Telecom / Universal Utilities can contact others to share experiences and help and support each other. We also try to offer guidance of Ofcom's General Conditions using our own personal experience and the knowledge from our research.  We do all this voluntarily.

Please send your Unicom Telecom / Universal Utilities experiences to

contact@unicom-complaints.co.uk

PROGRESS UPDATES 

John Healey MP raised an adjournment debate in Parliament about Unicom Telecom on Wed 26th Nov 2014  naming them as a ‘predatory company that was ripping off an elderly vulnerable constituent for £3,500 in termination fees’.  Mr Healey also criticised the Ombudsman Services for failing to protect his constituent.  In less than 48 hours, Unicom had released the customer from the contract and waived all the termination fees. Details can be seen by clicking on this link http://www.johnhealeymp.co.uk/news/December/telecoms-bill-dropped-after-john-s-debate-over-shameful-mis-selling/

 

OFCOM UK OPENS INVESTIGATION INTO UNICOM'S SALES & MARKETING TACTICS

http://stakeholders.ofcom.org.uk/enforcement/competition-bulletins/open-cases/all-open-cases/cw_01125/

http://www.ispreview.co.uk/index.php/2014/03/ofcom-uk-opens-investigation-unicoms-contract-terms.html

THIS WILL BE OFCOM'S THIRD INVESTIGATION OF UNICOM

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UNICOM TELECOM WAS FEATURED ON BBC 1 RIP-OFF BRITAIN WEDNESDAY 1ST OCTOBER 2014

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ARE YOU PESTERED WITH UNWANTED COLD SALES CALLS?

How one man took matters into his own hands to stop unwanted cold sales calls and successfully sued several companies for damages

http://www.saynotocoldcalls.com/index.html  

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Home improvement company receives £50,000 fine for hundreds of unlawful calls

http://ico.org.uk/news/latest_news/2014/home-improvement-company-receives-50000-fine-for-hundreds-of-unlawful-calls-03042014