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purpose of this website is to try and bring together the large numbers of
people having problems with
Telecom / Universal Utilities / Switchingon.com
We would like to ask as many people as possible to send us an email with
brief descriptions of your experiences of Unicom Telecom and after we have
collected a large significant number, we will send them all to the
We also try to offer guidance of Ofcom's General Conditions to people
having problems with Unicom using our own personal experience and the
knowledge from our vast amount of research. We do all this
others have attempted to bring people together in the past but their
efforts were very quickly thwarted and their gripe web sites, blogs and
Facebook pages forced to shut down after intervention from Unicom.
We are doing things differently and we won't be publishing any complaints
we receive online. Any emails we receive will be treated in the strictest
confidence and will only be available for the authorities such as Ofcom,
Ombudsman Services, Trading Standards etc.
Any communications we might receive from Unicom / Universal Utilities
about this web page will be published online in the News page
Please send your Unicom ‘experiences' to email@example.com
an email address should the authorities wish to make contact with you for
would also like to hear from former Unicom staff who left because they
disagreed with Unicom's business practices.
It speaks volumes that one particular thread entitled ‘Can Unicom
charge me cancellation fees’ Money
has been viewed over an ASTONISHING 37,500
date (1st March 2014) and rises daily.
addition, there are hundreds of complaints about Unicom on other forums
and blogs. It must also be noted that a large number of comments
have been deleted or edited from the various Internet forums after
intervention from Unicom.
to view a vast collection of links to complaints and comments about
Unicom has already been investigated by Ofcom twice in the past following
complaints by consumers and by BT.
Our aim is to bring Unicom to the attention of the authorities once
again by presenting them with a large number of written complaints from
consumers who believe that Unicom's Terms and Conditions, code of practice
for sales and their debt collection strategies are unfair.
send your Unicom experiences to
UPDATED 1st March 2014
thanks to all of you who have contacted me with your Unicom experiences
and most of you will have heard from me recently with an encouraging
‘progress report’. If I missed anybody from the mailing
list please let me know and I will bring you up to date.
continue to send in your emails as we are very close to achieving our aim.
The more people we hear from the stronger the presentation to the
you pestered with unwanted cold sales calls?
one man took matters into his own hands to stop unwanted
cold sales calls and
successfully sued two companies for damages for £195 and £5,000